Texas Record
Washington County
High PriorityPublic Safetyopen

APCO IntelliComm 911 software cancellation

Summary

The county's 911 dispatch software never worked as intended — new hires couldn't answer a single 911 call until completing a certification that conflicts with existing training. The court is canceling the contract and seeking back roughly $30,000 already paid.

At a glance

Total mentions
1
Last 30 days
0

Last discussed Jun 2, 2026.

Impact analysis

💰Financial impact

About $30,000 of roughly $60,000 already paid; the county will seek a refund.

✅Who benefits

911 dispatchers and county residents who rely on fast emergency call answering.

Mentions & discussions (1)

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