Amarillo's utility billing is getting a tech makeover! The city is upgrading its system, so expect some temporary changes to how you pay your bills. Make sure you're ready for the switch to avoid any payment hiccups.
At a glance
Rising — being discussed more frequently. 4 mentions in the last 30 days, 4 the 60 before.
Potential loss of revenue from nonresident fees, but no direct cost to residents.
Nonresidents who use the library's internet services and the library itself by meeting accreditation standards.
Industrial and commercial users might see increased rates if they currently pay less than the proposed base rate.
The recent changes to some Amarillo citizens' water bills have caused questions and concerns over how the city is managing the recent changes.
Amarillo City Council delays increase in natural gas charges NewsChannel 10
A resident proposed changes to water and wastewater rates, advocating for a uniform base rate for all users, including industrial and commercial, to ensure fairness and potentially reduce residential bills.
The library board is considering removing fees for nonresidents to use public computers and Wi-Fi. This change is needed to meet new state accreditation standards for public libraries.
Your Amarillo Utility Bill Is About To Change Amarillo Country Radio
Amarillo utility billing services temporarily unavailable ahead of new system launch NewsChannel 10
Amarillo is upgrading its utility billing system to a new online portal. This means new account numbers for everyone and a need to re-register for online services and auto-payments. The city is pausing some services during the transition.
Questions were raised about the effectiveness and cost of the city's AI chatbot, with suggestions to explore more cost-effective alternatives.
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